In Allods Online you will receive a special patron to watch over you. There are twelve different possible patrons, and one will randomly be assigned to you when you gain the first level of patronage.
The first level of patronage can be gained by completing a special chain of quests at level four. League players can talk to Anastasia Yahontova on Evermeet Isle and Imperial players can talk to Igor Pisakin in Nezebgrad. If you are a League player and you somehow missed gaining your patronage on Evermeet Isle, you can talk to the Marianne de Ardeur in Novograd to gain it.
As you level you will be able to gain up to the fifth level of patronage by completing additional quests across Sarnaut.